COVID-19: SOS International raises its State of Preparedness

In order to reduce the risk of infection among employees, SOS International raises its state of preparedness. This is based on the recent development of COVID-19, which has now reached the Nordic countries.

SOS International has a preparedness and crisis set-up that ensures that the vital parts of operations - including the alarm centres - at all times continues, even if infection occurs among the employees. The state of preparedness is now upgraded after the authorities have changed the risk assessment from low to moderate.

All contingency plans have been reviewed and a number of extra practical measures have now been taken to reduce the risk of infection among employees.

The stricter measures mean, among other things, that all employees who have been traveling in areas with detected infection are screened to assess whether they can come to work. In addition, all not highly prioritised business trips are cancelled so far. Furthermore, the alarm centre in Copenhagen will be physically divided, so it will be in two locations instead of one.

- We have considered that there is a need for stricter measures in relation to ensuring operations if a larger number of our employees are infected. Our role is, among other things, to help people travelling abroad. Therefore, it is essential for us to uphold the operation of our alarm centre, says Niels Krag Printz, CEO of SOS International.

In relation to other operations and case management for customers, there are currently no changes. Operations are running as usual, and SOS International is in close dialogue with both authorities and partners in the organisation's international network.

SOS International keeps updated on instructions from Nordic authorities and local authorities at the destinations where there are special circumstances. Operations follow the instructions from authorities at all times and the applicable conditions from the companies.

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